Warranty and RepairUpdated a year ago

What are the terms of the warranty?

We offer a 3-year warranty on all our products and are also very accommodating after the warranty period (G66 goodwill policy applies). Within the first three months after the purchase we will usually exchange the unit (if stock available). 

Warranty and Support Information:

If you need to make a warranty claim or report any issues with your product, please reach out to us at:

G66 GmbH
Marienstraße 59a
24937 Flensburg
Germany

Phone: +49 (0)461 1828-066
Fax: +49 (0)461 1828-093

Email: [email protected]

Within the first year after your purchase, we'll manage the return shipping costs for you. After we've discussed the issue together, we'll arrange for the pickup. 

Warranty Details:

Transferrable Warranty: Our warranty is designed with flexibility in mind. Whether your unit was purchased new, used, or as B-stock, it's covered under our comprehensive warranty plan.

Repair Costs Outside the Warranty: 

After warranty, the G66 goodwill policy applies. We're here to support you and your investment in our products, warranty period or not, aiming to provide solutions that keep your equipment performing its best. 

Keep in mind - Availability of Parts: 

On occasion, repairing older products might be challenging due to the discontinuation of specific parts. We strive to keep a stock of parts for as long as feasible and appreciate your understanding in these scenarios.

We want to ensure that your experience with G66 is as smooth and worry-free as possible, from the moment you purchase your product through any service needs that may arise. Our team is here to help and provide the support you need in a professional and timely manner.